Privacy policy
This privacy policy sets out how we use and protect any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy was last updated on 24th June, 2014.
1. What we collect |
2. What we do with the information we gather |
3. Security |
4. How we use cookies |
5. Links to other websites |
6. Controlling your personal information |
What we collect:
We do not collect information other than that which you voluntarily provide to us through your use of the website (such as filling out forms) and from any other correspondence you send us.
We may collect and store the following information about you:
-
Your name
-
Your email address
-
Your computer's IP address
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
-
Internal record keeping.
-
To improve our products and services.
When contacting you we will always identify ourselves clearly and provide the means by which you can reply to us or request that we stop contacting you.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
We use a third party service called Google Analytics to provide web page traffic analysis. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not permit Google to use or share our analytics data.
The following cookies are set by Google Analytics:
Name |
Typical Content |
Expires |
---|---|---|
_utma |
randomly generated number |
2 years |
_utmb |
randomly generated number |
30 minutes |
_utmc |
randomly generated number |
when you close your browser |
_utmx |
randomly generated number |
2 years |
_utmxx |
randomly generated number |
2 years |
_utmz |
randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) |
6 months |
Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us by submitting forms on the website.
In compliance with mandatory EU regulation and following guidance from the UK Information Commissioner's Office, we notify you of the use of cookies on our website by placing a visible notice on every page. This notice will disappear when you click on the 'X' button at the top right of the notice.
If you do not wish us to set cookies on your computer, you have the option to reject some or all cookies by changing the cookie preferences within your browser. Please read the relevant instructions associated with your browser to learn how to do this. Please be aware that restricting cookies may prevent you from taking full advantage of most websites. If you delete or block cookies set by our website you may see the cookie notice reappearing each time you visit our website.
You can find Google's Privacy Policy here: http://www.google.com/privacy.html
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
-
If your personal information is being collected for direct marketing purposes you will always be given the opportunity to opt out. When you are asked to complete a form on the website, look for a box that you can tick to indicate that you do not want the information to be used for such purposes.
-
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties. We only provide your personal information to the relevant government authorities when we are required to do so by court order.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to us using the contact form
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct it.
If you have any queries about this Privacy Policy, please contact us.